The procedure of withdrawing winnings from an online casino is a multi-stage procedure that depends on the user's profile, the selected payment method, and the specific policies of the casino itself.

Here is how it works in practice as of 2026:

KYC (Know Your Customer) Goldzino Italia

This is the main obstacle for newcomers. Not a single licensed casino will execute a withdrawal until it has verified that you are a real person 18+.

Required documents: A scan of your passport (sometimes a selfie holding the document), address confirmation (such as a utility bill or bank extract), and a picture of your bank card. Purpose: This is a regulatory requirement (to prevent money laundering) and a measure to stop fraud. If you win a large sum, the casino must make sure that the funds are being sent to the legitimate account holder, rather than a hacker. When it takes place: You are typically asked to complete verification either immediately after registration or at the time of your first withdrawal request. Until this process is complete, the „Cashout“ button may stay inactive.

Withdrawal Request

Once your account has been confirmed, the process proceeds as follows:

Accessing the „Cashier“: The player clicks the „Withdraw“ button. Choosing a system: Casinos generally require that funds be withdrawn via the same channel that was used for the deposit. This is called the „return-to-source“ rule (part of AML protocols). For example, if you credited 1,000 rubles using a „Mir card“, the first 1,000 rubles of your winnings must be returned to that same card. The remaining balance can then be paid out to a separate payment account. Specifying the amount: The requested amount must fall within the casino's set limits (for example, between 500 to 500,000 rubles per transaction).

Finance Department Review

Once you click „Withdraw,“ your request is forwarded to the finance department.

Manual Review: Large withdrawal amounts (typically 50,000–100,000 rubles or more) are checked by hand by a safety specialist. They audit your betting log to ensure you haven't broken any rules (such as „bonus abuse“ or utilizing prohibited software). Turnover check: If you deposited 100 rubles, rolled it only once, and scored 100,000, the casino may decline the withdrawal, citing that the funds were not wagered properly (e.g., „bonus laundering“). Casinos generally require that you „wager“ (wager) your deposit amount no less than 1–3 times. Approval: If everything is in order, the request is marked as „Accepted.“

Summary: Casinos typically process payouts quickly (within an hour) on the condition that the player has passed KYC and met deposit wagering requirements. If your information is missing from the database, the process may last several days due to security checks.