The procedure of withdrawing winnings from an online casino is a multi-step protocol that depends on the user's profile, the chosen payment method, and the specific policies of the casino itself.

Here is how it works in practice as of 2026:

KYC (Know Your Customer) Spinmama Casino

This is the main obstacle for new players. No legitimate casino will process a payout until it has verified that you are a genuine individual over the age of 18.

Required documents: A photo of your passport (sometimes a photo with ID in hand), address confirmation (such as a utility invoice or bank statement), and a photo of your bank card. Purpose: This is a regulatory requirement (to combat money laundering) and a step to prevent fraud. If you hit a big win, the casino must ensure that the funds are being sent to the actual account holder, instead of a hacker. Timing: You are typically asked to complete verification either immediately after registration or during your first withdrawal request. Until this process is complete, the „Cashout“ button may remain disabled.

Withdrawal Request

Once your account has been confirmed, the process proceeds as follows:

Entering the cashier: The player clicks the „Withdraw“ button. Choosing a system: Casinos usually require that funds be withdrawn via the same channel that was used for the deposit. This is known as the „return-to-source“ rule (part of AML protocols). For example, if you credited 1,000 rubles using a „Mir card“, the first 1,000 rubles of your winnings must be returned to that same card. Any amount exceeding that can then be paid out to a different payment account. Specifying the amount: The requested amount must be within the casino's set limits (for example, from 500 to 500,000 rubles per transaction).

Financial Processing

Once you click „Withdrawal,“ your request is sent to the financial unit.

Manual Review: Large withdrawal amounts (typically 50,000–100,000 rubles or more) are checked by hand by a security officer. They audit your betting log to ensure you haven't violated any rules (such as „bonus abuse“ or using prohibited software). Turnover check: If you put in 100 rubles, wagered it just once, and won 100,000, the casino may reject the withdrawal, citing that the funds were not wagered properly (e.g., „bonus laundering“). Casinos typically require that you „wager“ (wager) your deposit amount at least 1–3 times. Approval: If all checks pass, the request is marked as „Accepted.“

Conclusion: Casinos usually process payouts fast (within an hour) on the condition that the player has passed KYC and met deposit wagering requirements. If your information is not already in the system, the process may last several days because of security checks.